:root{--bg-primary: #0f0f11;--bg-secondary: #1a1a1e;--bg-tertiary: #242428;--bg-hover: #2c2c32;--bg-active: #36363e;--text-primary: #e8e8ed;--text-secondary: #a0a0ab;--text-tertiary: #6c6c7a;--text-inverse: #0f0f11;--accent-primary: #2a7de1;--accent-secondary: #1d6fc9;--accent-hover: #3590f2;--accent-light: rgba(42, 125, 225, .15);--success: #34c759;--success-bg: rgba(52, 199, 89, .1);--warning: #ff9f0a;--warning-bg: rgba(255, 159, 10, .1);--danger: #ff453a;--danger-bg: rgba(255, 69, 58, .1);--info: #5ac8fa;--info-bg: rgba(90, 200, 250, .1);--border: #2c2c32;--border-light: #36363e;--tg-blue: #2a7de1;--tg-green: #34c759;--tg-red: #ff453a;--tg-orange: #ff9f0a;--tg-purple: #af52de;--tg-gray: #8e8e93;--sidebar-width: 280px;--header-height: 56px;--radius-sm: 6px;--radius-md: 10px;--radius-lg: 16px;--radius-xl: 24px;--shadow-sm: 0 1px 2px rgba(0, 0, 0, .3);--shadow-md: 0 4px 12px rgba(0, 0, 0, .4);--shadow-lg: 0 8px 32px rgba(0, 0, 0, .5);--shadow-glow: 0 0 20px rgba(42, 125, 225, .3);--transition-fast: .15s ease;--transition-base: .25s ease;--transition-slow: .4s cubic-bezier(.4, 0, .2, 1);--chat-bg: #0e1621;--chat-outgoing: #2b5278;--chat-incoming: #1e2a38;--chat-text: #e8e8ed;--chat-time: rgba(232, 232, 237, .5);--chat-separator: rgba(232, 232, 237, .08)}html{font-size:16px;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}body{background:var(--bg-primary);color:var(--text-primary);line-height:1.5;overflow:hidden}a{color:var(--accent-primary);text-decoration:none}a:hover{color:var(--accent-hover)}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--border);border-radius:3px}::-webkit-scrollbar-thumb:hover{background:var(--border-light)}.app-layout{display:flex;height:100vh;overflow:hidden}.main-content{flex:1;display:flex;flex-direction:column;overflow:hidden;background:var(--bg-primary)}.page-container{flex:1;padding:24px;overflow-y:auto;overflow-x:hidden}.sidebar{width:var(--sidebar-width);background:var(--bg-secondary);border-right:1px solid var(--border);display:flex;flex-direction:column;flex-shrink:0}.sidebar-header{padding:20px;border-bottom:1px solid var(--border);display:flex;align-items:center;gap:12px}.sidebar-header .logo{width:40px;height:40px;background:linear-gradient(135deg,var(--accent-primary),var(--accent-secondary));border-radius:var(--radius-md);display:flex;align-items:center;justify-content:center;font-size:20px;color:#fff;font-weight:700}.sidebar-header .app-name{font-size:16px;font-weight:600;color:var(--text-primary)}.sidebar-header .app-version{font-size:11px;color:var(--text-tertiary)}.sidebar-nav{flex:1;padding:8px;overflow-y:auto}.nav-section{margin-bottom:8px}.nav-section-title{padding:8px 12px 4px;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.5px;color:var(--text-tertiary)}.nav-item{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:var(--radius-sm);color:var(--text-secondary);transition:all var(--transition-fast);cursor:pointer;font-size:14px;font-weight:500;text-decoration:none;position:relative}.nav-item:hover{background:var(--bg-hover);color:var(--text-primary)}.nav-item.active{background:var(--accent-light);color:var(--accent-primary)}.nav-item.active:before{content:"";position:absolute;left:-8px;top:50%;transform:translateY(-50%);width:3px;height:20px;background:var(--accent-primary);border-radius:0 3px 3px 0}.nav-item .badge{margin-left:auto;background:var(--danger);color:#fff;font-size:11px;padding:2px 8px;border-radius:10px;font-weight:600;min-width:20px;text-align:center}.nav-icon{width:20px;height:20px;flex-shrink:0}.sidebar-footer{padding:12px;border-top:1px solid var(--border)}.user-card{display:flex;align-items:center;gap:10px;padding:8px;border-radius:var(--radius-sm);cursor:pointer;transition:background var(--transition-fast)}.user-card:hover{background:var(--bg-hover)}.user-avatar{width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,var(--accent-primary),var(--tg-purple));display:flex;align-items:center;justify-content:center;font-size:14px;font-weight:600;color:#fff;flex-shrink:0}.user-info{flex:1;min-width:0}.user-name{font-size:14px;font-weight:600;color:var(--text-primary)}.user-role{font-size:12px;color:var(--text-tertiary);text-transform:capitalize}.page-header{display:flex;align-items:center;justify-content:space-between;padding:16px 24px;border-bottom:1px solid var(--border);background:var(--bg-secondary);min-height:var(--header-height)}.page-header h1{font-size:20px;font-weight:600;color:var(--text-primary)}.page-header .subtitle{font-size:13px;color:var(--text-tertiary);margin-top:2px}.header-actions{display:flex;align-items:center;gap:8px}.btn{display:inline-flex;align-items:center;gap:8px;padding:8px 16px;border-radius:var(--radius-sm);font-size:14px;font-weight:500;border:none;cursor:pointer;transition:all var(--transition-fast);text-decoration:none;line-height:1.4}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--accent-primary);color:#fff}.btn-primary:hover:not(:disabled){background:var(--accent-hover);box-shadow:var(--shadow-glow)}.btn-secondary{background:var(--bg-tertiary);color:var(--text-primary);border:1px solid var(--border)}.btn-secondary:hover:not(:disabled){background:var(--bg-hover);border-color:var(--border-light)}.btn-danger{background:var(--danger-bg);color:var(--danger);border:1px solid 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var(--transition-fast);outline:none}.form-input:focus,.form-select:focus,.form-textarea:focus{border-color:var(--accent-primary);box-shadow:0 0 0 3px var(--accent-light)}.form-input::placeholder{color:var(--text-tertiary)}.form-textarea{resize:vertical;min-height:100px}.form-select{cursor:pointer;-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' fill='%23a0a0ab' viewBox='0 0 16 16'%3E%3Cpath d='M8 11L3 6h10z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 12px center;padding-right:32px}.form-error{font-size:12px;color:var(--danger);margin-top:4px}.form-help{font-size:12px;color:var(--text-tertiary);margin-top:4px}.card{background:var(--bg-secondary);border:1px solid var(--border);border-radius:var(--radius-md);overflow:hidden}.card-header{padding:16px 20px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between}.card-header h2{font-size:16px;font-weight:600}.card-body{padding:20px}.card-footer{padding:12px 20px;border-top:1px solid var(--border);display:flex;justify-content:flex-end;gap:8px}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;margin-bottom:24px}.stat-card{background:var(--bg-secondary);border:1px solid var(--border);border-radius:var(--radius-md);padding:20px;display:flex;align-items:flex-start;gap:16px;transition:all var(--transition-base)}.stat-card:hover{border-color:var(--border-light);transform:translateY(-1px);box-shadow:var(--shadow-md)}.stat-icon{width:44px;height:44px;border-radius:var(--radius-md);display:flex;align-items:center;justify-content:center;flex-shrink:0}.stat-icon.blue{background:var(--accent-light);color:var(--accent-primary)}.stat-icon.green{background:var(--success-bg);color:var(--success)}.stat-icon.orange{background:var(--warning-bg);color:var(--warning)}.stat-icon.red{background:var(--danger-bg);color:var(--danger)}.stat-icon.purple{background:#af52de26;color:var(--tg-purple)}.stat-value{font-size:28px;font-weight:700;color:var(--text-primary);line-height:1.2}.stat-label{font-size:13px;color:var(--text-tertiary);margin-top:2px}.stat-change{font-size:12px;font-weight:500;margin-top:8px}.stat-change.up{color:var(--success)}.stat-change.down{color:var(--danger)}.table-container{overflow-x:auto}table{width:100%;border-collapse:collapse}th{text-align:left;padding:12px 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.badge-dot{background:var(--info)}.badge-default{background:var(--bg-tertiary);color:var(--text-secondary)}.badge-default .badge-dot{background:var(--text-tertiary)}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:1000;animation:fadeIn .15s ease}.modal{background:var(--bg-secondary);border:1px solid var(--border);border-radius:var(--radius-lg);width:90%;max-width:520px;max-height:85vh;overflow-y:auto;animation:slideUp .2s ease;box-shadow:var(--shadow-lg)}.modal-header{padding:20px 24px 0;display:flex;align-items:center;justify-content:space-between}.modal-header h2{font-size:18px;font-weight:600}.modal-body{padding:20px 24px}.modal-footer{padding:16px 24px;display:flex;justify-content:flex-end;gap:8px;border-top:1px solid var(--border)}.toast-container{position:fixed;top:16px;right:16px;z-index:2000;display:flex;flex-direction:column;gap:8px}.toast{padding:12px 20px;border-radius:var(--radius-sm);font-size:14px;font-weight:500;animation:slideInRight .25s ease;min-width:280px;max-width:420px;box-shadow:var(--shadow-md)}.toast-success{background:var(--success);color:#fff}.toast-error{background:var(--danger);color:#fff}.toast-warning{background:var(--warning);color:var(--text-inverse)}.toast-info{background:var(--accent-primary);color:#fff}.inbox-layout{display:flex;flex:1;overflow:hidden;height:100%}.conversation-list{width:380px;min-width:380px;border-right:1px solid var(--border);display:flex;flex-direction:column;background:var(--bg-primary)}.conversation-list-header{padding:16px;border-bottom:1px solid var(--border);background:var(--bg-secondary)}.conversation-search{width:100%;padding:10px 14px;background:var(--bg-tertiary);border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text-primary);font-size:14px;outline:none}.conversation-search:focus{border-color:var(--accent-primary)}.conversation-items{flex:1;overflow-y:auto}.conversation-item{display:flex;align-items:center;gap:12px;padding:12px 16px;cursor:pointer;transition:background var(--transition-fast);border-bottom:1px solid var(--border)}.conversation-item:hover{background:var(--bg-hover)}.conversation-item.active{background:var(--accent-light)}.conversation-avatar{width:48px;height:48px;border-radius:50%;background:linear-gradient(135deg,var(--accent-primary),var(--accent-secondary));display:flex;align-items:center;justify-content:center;font-size:18px;font-weight:600;color:#fff;flex-shrink:0}.conversation-content{flex:1;min-width:0}.conversation-name{font-size:15px;font-weight:600;color:var(--text-primary);display:flex;align-items:center;gap:8px}.conversation-phone{font-size:12px;color:var(--text-tertiary)}.conversation-preview{font-size:13px;color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}.conversation-meta{display:flex;flex-direction:column;align-items:flex-end;gap:4px;flex-shrink:0}.conversation-time{font-size:11px;color:var(--text-tertiary)}.conversation-unread{background:var(--accent-primary);color:#fff;font-size:11px;font-weight:600;padding:2px 7px;border-radius:10px;min-width:18px;text-align:center}.conversation-pin{color:var(--accent-primary);font-size:12px}.chat-area{flex:1;display:flex;flex-direction:column;background:var(--chat-bg)}.chat-header{padding:12px 20px;border-bottom:1px solid var(--chat-separator);display:flex;align-items:center;gap:12px;background:var(--bg-secondary)}.chat-header-info{flex:1;min-width:0}.chat-header-name{font-size:15px;font-weight:600;color:var(--text-primary)}.chat-header-status{font-size:12px;color:var(--text-tertiary)}.chat-phone-badge{font-size:11px;padding:2px 8px;background:var(--bg-tertiary);border-radius:10px;color:var(--text-secondary)}.chat-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:4px}.message-group{display:flex;flex-direction:column;gap:2px}.message{max-width:70%;padding:8px 14px;border-radius:var(--radius-md);font-size:14px;line-height:1.4;position:relative;word-wrap:break-word}.message.outgoing{align-self:flex-end;background:var(--chat-outgoing);border-bottom-right-radius:4px}.message.incoming{align-self:flex-start;background:var(--chat-incoming);border-bottom-left-radius:4px}.message-text{color:var(--chat-text)}.message-time{font-size:10px;color:var(--chat-time);text-align:right;margin-top:2px}.message-status{display:inline-block;margin-left:4px}.chat-input-area{padding:12px 20px;border-top:1px solid var(--chat-separator);background:var(--bg-secondary);display:flex;align-items:flex-end;gap:8px}.chat-input{flex:1;padding:10px 16px;background:var(--bg-tertiary);border:1px solid var(--border);border-radius:var(--radius-xl);color:var(--text-primary);font-size:14px;outline:none;resize:none;max-height:120px;min-height:40px;line-height:1.4}.chat-input:focus{border-color:var(--accent-primary)}.send-btn{width:40px;height:40px;border-radius:50%;background:var(--accent-primary);color:#fff;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all var(--transition-fast);flex-shrink:0}.send-btn:hover{background:var(--accent-hover);transform:scale(1.05)}.send-btn:disabled{opacity:.5;cursor:not-allowed;transform:none}.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:60px 20px;text-align:center}.empty-state-icon{font-size:64px;margin-bottom:16px;opacity:.3}.empty-state h3{font-size:18px;color:var(--text-primary);margin-bottom:8px}.empty-state p{font-size:14px;color:var(--text-tertiary);max-width:360px;line-height:1.6}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--bg-primary);padding:20px}.login-container{width:100%;max-width:400px}.login-header{text-align:center;margin-bottom:32px}.login-logo{width:64px;height:64px;background:linear-gradient(135deg,var(--accent-primary),var(--accent-secondary));border-radius:var(--radius-lg);display:flex;align-items:center;justify-content:center;font-size:32px;margin:0 auto 16px;box-shadow:var(--shadow-glow)}.login-title{font-size:24px;font-weight:700;color:var(--text-primary);margin-bottom:4px}.login-subtitle{font-size:14px;color:var(--text-tertiary)}.login-card{background:var(--bg-secondary);border:1px solid var(--border);border-radius:var(--radius-lg);padding:32px}.login-error{background:var(--danger-bg);color:var(--danger);padding:12px;border-radius:var(--radius-sm);font-size:13px;margin-bottom:16px;text-align:center}.loading-container{display:flex;align-items:center;justify-content:center;min-height:200px}.spinner{width:32px;height:32px;border:3px solid var(--border);border-top-color:var(--accent-primary);border-radius:50%;animation:spin .6s linear infinite}.progress-bar{width:100%;height:6px;background:var(--bg-tertiary);border-radius:3px;overflow:hidden}.progress-fill{height:100%;border-radius:3px;transition:width var(--transition-base)}.progress-fill.blue{background:var(--accent-primary)}.progress-fill.green{background:var(--success)}.progress-fill.orange{background:var(--warning)}.tabs{display:flex;gap:0;border-bottom:1px solid var(--border);margin-bottom:20px}.tab{padding:12px 20px;font-size:14px;font-weight:500;color:var(--text-secondary);cursor:pointer;border-bottom:2px solid transparent;transition:all var(--transition-fast);background:none;border-top:none;border-left:none;border-right:none}.tab:hover{color:var(--text-primary)}.tab.active{color:var(--accent-primary);border-bottom-color:var(--accent-primary)}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideUp{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes slideInRight{0%{opacity:0;transform:translate(20px)}to{opacity:1;transform:translate(0)}}@keyframes spin{to{transform:rotate(360deg)}}@keyframes pulse{0%,to{opacity:1}50%{opacity:.5}}@keyframes shimmer{0%{background-position:-200% 0}to{background-position:200% 0}}.pulse{animation:pulse 2s ease-in-out infinite}@media (max-width: 1024px){.sidebar{display:none}.conversation-list{width:100%;min-width:100%}}@media (max-width: 768px){.page-container{padding:16px}.stats-grid{grid-template-columns:repeat(2,1fr)}.modal{width:95%}}@media (max-width: 480px){.stats-grid{grid-template-columns:1fr}.page-header{flex-direction:column;gap:12px;align-items:flex-start}}.toggle{position:relative;width:44px;height:24px;cursor:pointer;display:inline-block}.toggle input{opacity:0;width:0;height:0}.toggle-slider{position:absolute;top:0;right:0;bottom:0;left:0;background:var(--bg-tertiary);border-radius:12px;transition:var(--transition-fast)}.toggle-slider:before{content:"";position:absolute;width:18px;height:18px;border-radius:50%;background:var(--text-secondary);top:3px;left:3px;transition:var(--transition-fast)}.toggle input:checked+.toggle-slider{background:var(--accent-primary)}.toggle input:checked+.toggle-slider:before{background:#fff;transform:translate(20px)}.dropdown{position:relative;display:inline-block}.dropdown-menu{position:absolute;right:0;top:100%;margin-top:4px;min-width:180px;background:var(--bg-secondary);border:1px solid var(--border);border-radius:var(--radius-md);box-shadow:var(--shadow-lg);z-index:100;overflow:hidden;animation:slideUp .15s ease}.dropdown-item{display:flex;align-items:center;gap:10px;padding:10px 16px;font-size:14px;color:var(--text-primary);cursor:pointer;transition:background var(--transition-fast);border:none;background:none;width:100%;text-align:left}.dropdown-item:hover{background:var(--bg-hover)}.dropdown-item.danger{color:var(--danger)}.warmup-days{display:flex;gap:4px}.warmup-day{width:28px;height:28px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:600;background:var(--bg-tertiary);color:var(--text-tertiary);border:1px solid var(--border)}.warmup-day.completed{background:var(--success-bg);color:var(--success);border-color:var(--success)}.warmup-day.active{background:var(--accent-light);color:var(--accent-primary);border-color:var(--accent-primary);animation:pulse 2s ease-in-out infinite}.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:16px}.grid-3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:16px}@media (max-width: 768px){.grid-2,.grid-3{grid-template-columns:1fr}}.search-bar{position:relative}.search-bar input{width:100%;padding:8px 14px 8px 36px;background:var(--bg-tertiary);border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text-primary);font-size:14px;outline:none}.search-bar input:focus{border-color:var(--accent-primary)}.search-bar .search-icon{position:absolute;left:10px;top:50%;transform:translateY(-50%);color:var(--text-tertiary);width:16px;height:16px}.section-card{background:var(--bg-secondary);border:1px solid var(--border);border-radius:var(--radius-md);margin-bottom:16px;overflow:hidden}.section-card-title{padding:16px 20px;font-size:16px;font-weight:600;border-bottom:1px solid var(--border)}